Our Policies At Active Motion

We want every client to enjoy a relaxed, professional experience, and these policies help us ensure we can provide the best possible service for everyone.  

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Active Motion Injury Clinic | Portsmouth and Eastleigh

Please read before your appointments with us:

APPOINTMENT TIMINGS:

If you arrive late to your appointment, your treatment time may need to be shortened so that we can stay on schedule for the next client. Unfortunately, we cannot extend your appointment beyond the time booked, as this wouldn’t be fair to clients who arrive on time. The full appointment fee will still apply.

PAYMENT:

To secure your appointment, payment is taken in advance at the time of booking. This confirms your reservation and allows us to manage our appointment diary efficiently.

TREATMENT PACKAGES:

Our treatment packages are designed to help you achieve the best results. Once a package has been purchased, all sessions must be completed, this is for your benefit and to avoid treatment not working correctly. Packages are non-refundable.

Thank you for your understanding and support always. These policies allow us to provide the highest standard of care while ensuring fairness to all of our valued clients. We look forward to welcoming you into the clinic!

Still Have a Question?

If your question is not answered here, we would be happy to help. You can:

• Call us on 023 8104 0304
• Email us at info@activemotion.uk
• Request a free telephone consultation through our website
• Book online at activemotioninjuryclinic.co.uk

Active Motion Injury Clinic | Portsmouth and Eastleigh